Shipping policy

Shipping Policies

We aim to dispatch orders within 5 working days for readymade products. Personalised items and made-to-order items take up to 15 working days and it may take longer during peak times. 

We cannot be held liable for lost, damaged or stolen parcels. Once your parcel had been handed to the courier, it is their responsibility to deliver your parcel. We are not responsible to claim the lost, damaged or stolen parcels for you however we will do our best to provide you with relevant information for you to make the claim directly to Royal Mail. By making a purchase from our website, you understood and agreed to these conditions.

UK Shipping

Standard Shipping: £3.99 (Normally arrives in 3-7 business days from the date of despatch)

Express Shipping: £5.99 (Normally arrives in 1-2 business days from the date of despatch, requires a signature.)

International Shipping

International Tracked Delivery: International Tracked - £11.99 (Europe), £21.99 (Rest of the world). Usually delivered to Europe in 7 to 14 business days and rest of the world in 10 to 20 business days from the date of despatch- Trackable)

Please note that these timeframes may be exceeded by the courier in some circumstances and delays can occur. It is completely out of our control and we cannot be held responsible for any delays caused by the courier. You may be liable to pay custom duty or taxes if you live outside the UK. You're responsible to pay any taxes and custom duty.